Support Center
Frequently Asked Questions
To add credits:
- Navigate to "Add Credit" from the main menu
- Select your professional designation
- Choose the appropriate category (if required)
- Enter the credit details including title, provider, and hours
- Upload your certificate or proof document
- Save the credit entry
Our system automatically tracks your compliance based on:
- Your professional designation requirements
- The current compliance cycle (annual, 2-year, or 3-year)
- Category-specific minimums and maximums
- Carryover credits from previous cycles
You can view your compliance status on the dashboard and generate detailed reports as needed.
Yes! You can export your records in several formats:
- PDF reports for submission to regulatory bodies
- Excel spreadsheets for detailed analysis
- CSV files for importing into other systems
Export options are available in the Reports section.
You can upload the following file types as proof:
- PDF documents
- Image files (JPG, PNG, GIF)
- Microsoft Office documents (Word, Excel)
Maximum file size is 10MB per document.
We take data security seriously:
- All data is encrypted in transit and at rest
- Regular security audits and updates
- Access controls ensure only you can see your data
See our Privacy Policy for more details.
Still Need Help?
If you can't find the answer to your question, we're here to help!
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Contact Information
Support Email:
[email protected]
[email protected]
Response Time:
Within 24 hours
Within 24 hours
Business Hours:
Monday - Friday, 9 AM - 5 PM EST
Monday - Friday, 9 AM - 5 PM EST
System Status
●
All Systems Operational
Last updated: November 1, 2025 5:16 PM